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  Terms and Conditions
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I accept payment by cash or cheque. Prices do not include delivery and VAT is not chargeable. Please note that deposits and advance payments are non-refundable.

This furniture carries a TWO YEAR GUARANTEE against manufacturing defects or faulty materials from the date of receipt. Careless treatment of the furniture leading to damage is not covered by this guarantee. Please read the Furniture Care section of this website. This is a handmade product and no guarantees are given for the furniture being exactly the dimensions given. Please state when ordering if the dimensions are critical to the use that is intended for the furniture, such as a gap into which it has to fit. Corner cupboards tend to be made at an angle somewhat greater than 90° to ensure that the outside face fits snugly against the walls of the room, no matter how irregular they are. This furniture is unsuitable for sun-baked conservatories or steamy bathrooms! However, if you need furniture for very dry or humid conditions I may be able to make something suitable. Wood is a highly variable natural material and some finishes, such as linseed oil, tend to exaggerate and bring out this variability, while others (shellac) tend to harmonise these differences. Either way, the pictures on this website may not accurately reflect the exact colour and grain pattern of the furniture you receive. Furniture can be returned within 14 days for exchange or a full refund if it is found to be faulty or does not fit the description given.

All upholstery is carried out with fire retardant materials in accordance with the relevant British Standard. The price of upholstered furniture does not include cover fabric. Trimmings, such as gimp, braid, brass nails, etc, are generally included in the price, but this can be reduced if you supply your own. Covers chosen that are not fire retardant will be provided with a fire retardant interliner at no extra cost.

I own design rights of the furniture in my standard range and also any special commissions undertaken. I am free to make copies of special commissions at any point in the future without your consultation. Prices and designs are subject to change without notice. I accept no responsibility for typographical errors in this website, however, the information in this website is provided in good faith and every effort has been made to ensure its accuracy.

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Copyright © 2008 John Tuffrey. All rights reserved.
John Tuffrey, 4 Harden View, Netherton, Morpeth, Northumberland, NE65 7HS, United Kingdom. Tel. 01669 631041